- What it does: Sonant answers an agency's inbound calls with an AI voice agent. Its site lists 24/7 answering, call transfers, quote intake, service inquiries, appointment scheduling, post-call notes and multilingual calls. It is sold to P&C agencies, brokers and distributors, and its integrations page lists AMS360, Applied Epic, EZLynx, HawkSoft, Momentum and QQCatalyst, plus calendars and Zapier.
- Best for: P&C agencies and brokers that miss or queue calls and want an AI to answer, take quote details and log the call in the AMS.
- Not a fit for: Agencies that want published prices, or that need AI for back-office work rather than phones.
- Pricing: Not published
Key capabilities
- 24/7 AI call answering with transfers to staff
- Quote intake and service inquiries on the call
- Appointment scheduling
- Post-call notes written to the agency's systems
- Multilingual calls
- Built for insurance calls, with quote intake and servicing flows rather than a generic answering script
- Lists integrations with the six agency management systems most independent agencies run
- States SOC 2 Type 2 compliance and runs a public trust center
- No published pricing; every path on the site leads to a demo
- Results on the site are customer stories, not independent measurements
- Covers phones and call notes only; renewals and policy checking need another tool
Where it fits
- Answering overflow and after-hours calls without losing quote requests
- Taking service requests on the phone and routing them to the right person
- Writing call notes into the AMS so staff do not re-key them
Our assessment
Sonant is the most direct answer to the phone problem in a small or mid-size P&C agency. Ask how it is priced, listen to recorded calls from a customer in your lines, and confirm the AMS write-back works with your system.
How does Sonant compare with alternatives?
Closest alternatives: Quandri, Patra, CopyCat, Exdion Insurance, Outmarket. All Sonant alternatives side by side →
Common questions
How much does Sonant cost?
Sonant does not publish pricing; it is quoted by sales.
Who is Sonant best for?
P&C agencies and brokers that miss or queue calls and want an AI to answer, take quote details and log the call in the AMS. It is a weaker fit for agencies that want published prices, or that need AI for back-office work rather than phones.
Is Sonant SOC 2 compliant?
Sonant reports a SOC 2 Type II attestation.
What are the best Sonant alternatives?
The closest alternatives to Sonant we track are Quandri, Patra, CopyCat, Exdion Insurance and Outmarket. See our Sonant alternatives page for a side-by-side.